Level Lifters

The error that shows an empty recycle bin is a general error that occurs if the bot fails to launch GTAV on your account. You need to sign out of your Steam account after you submit as it is trying to launch the game on your machine. Please also make sure that the Steam login information you provide while resubmitting is 100% correct.

This error is self explanatory, your Steam login information isn't correct. Please resubmit your order with the correct login information to receive your package. Assuming that this is an error on our end (it is not) will only result in you delaying the order for yourself.

This error means that Steam Guard is not fully disabled on your Steam account. You've disabled the mobile app authenticator, but not the email authenticator. Make sure you follow the instructions provided by our submit tool, so that you can fully disable Steam Guard before resubmitting your order. Keep in mind that disabling the email authenticator requires a confirmation through email.

This error means you never disabled Steam Guard on your Steam account. Make sure you follow the instructions provided by our submit tool, so that you can fully disable Steam Guard before resubmitting your order. Keep in mind that disabling the email authenticator requires a confirmation through email.

This error means that the Rockstar account you provided isn't the one that was linked to your Steam account. You have to find the correct Rockstar account, and then resubmit using it.

This error means that the login info for your Rockstar account isn't correct. Resubmit your order while making sure that you've changed the email properly, and that your login info is correct.

This error means that you have the mobile app 2FA enabled on your Rockstar account. Disable the 2FA, and resubmit your order.

This error means that our bot was unable to automatically sign in to your Epic Games account, due to your login cookie expiring. To receive your order, you must open the Epic Games launcher, sign into your account again, open the Submit Tool again, and submit your order again. The Epic Games launcher should remain open until your order is completed (or receives another error).

This error means that the Rockstar account you provided isn't the one that was linked to your Epic account. You have to find the correct Rockstar account, and then resubmit using it.

This error means that the login info for your Rockstar account isn't correct. Resubmit your order while making sure that you've changed the email properly, and that your login info is correct.

This error means that you have the mobile app 2FA enabled on your Rockstar account. Disable the 2FA, and resubmit your order.

This error means that your Rockstar account doesn't own a copy of GTAV. You most likely have GTAV bought from either Steam or Epic, and you've selected the wrong platform while submitting. Please resubmit your order with the correct platform selected.

An error screenshot with this "Cloud Saves" popup can happen rarely if our bot fails to click enable. Make sure that the language on your Rockstar account is set to English, and then resubmit.

This error means that the login info for your Rockstar account isn't correct. Resubmit your order while making sure that you've changed the email properly, and that your login info is correct.

This error means that you have the mobile app 2FA enabled on your Rockstar account. Disable the 2FA, and resubmit your order.

Disabling your antivirus software, or excluding the submit tool from it might fix the connection issue. Windows Defender is used by most people, so below you can find a link to an article explaining how to exclude a program from it. If you are using any other antivirus software, you should be able to access it's control panel by finding it's icon in the icon tray (the up arrow on the far right of the taskbar), and right clicking it. The process varies depending on which antivirus you're using, so we recommend using google for this step.

Whitelisting the submit tool in the Windows Firewall might fix the connection issue. We've made a simple script to automate this process, which you can download by clicking the link below. The script must be ran in the same folder as the submit tool (for example, the downloads folder), and it must be ran as administrator (right click > Run as administrator) for it to work.

Connecting to a VPN might fix the connection issue. We recommend using Cloudflare WARP, as it is very simple to install and doesn't require making an account. Click the link below to download the WARP installer, and open it once downloaded to proceed with the installation. After WARP is installed, it should open itself automatically in the bottom right corner. Accept any popups if necessary, and click the big switch button to connect. Once connected, restart the submit tool and try submitting again.

Being connected to a personal hotspot while submitting your order might also fix the connection issue. And YES, you can connect to a personal hotspot even if you don't have a wifi card in your PC. You can plug your phone in with a USB cable and connect to it that way. If you don't know how to enable your personal hotspot, Google it.